Frequently Asked Questions

Everything you need to know about your BTArtbox experience.

What is the quality of BTArtbox press-on nails?

Our nails are crafted from high-quality soft gel material that mimics the look and feel of a professional salon manicure. They are durable, flexible, and designed to last up to 2-3 weeks with proper application.

How do I determine my correct nail size?

We offer a variety of sizes in every kit to ensure a perfect fit. You can also refer to our sizing guide on each product page or purchase a Sizing Kit to find your exact measurements before ordering.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-7 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

Due to the hygienic nature of our products, we only accept returns on unopened and unused items within 30 days of purchase. If you receive a defective or damaged product, please contact our support team immediately.

Are the press-on nails reusable?

Yes! If applied with adhesive tabs, they can be easily removed and reused. If applied with nail glue, you can reuse them by gently buffing away the dried glue residue from the back of the nail after removal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.