Returns & Exchanges

At BTArtbox Nails, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the unused nail products in their original box, ensuring all components and protective seals are intact to avoid damage during transit.

3

Ship Back to Us

Affix the provided shipping label or use a tracked carrier of your choice to send the items back to our processing facility.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing